Sign-up for a BOi Account
The following information is intended solely for private individuals.
You are about to register for a BOi account
To access the BO Impuesto (BOi) portal, you need a BOi account. With this account, you can view your tax information and use other online services.
Registering for a BOi account is a careful process. You will have access to your personal tax information. This is sensitive information.
The Department of Taxation must be certain that you are the correct person. Therefore, you must enter your information correctly and completely.
Are you a private individual?
You are considered a private individual if you meet the following conditions:
● You do not own a sole proprietorship;
● You are not self-employed, for example as a consultant, lottery ticket seller, or auto mechanic.
● you do not own a business or foundation, such as a corporation (NV) or limited liability company (VBA).
Do you meet these 3 conditions? Then you can sign up for a BOi account here.
Do you own a business or work as a self-employed person? Then you cannot sign up for a BOi account here. Click the link below to register your business.
What information do you need?
Please have the following information ready: Having this information on hand will allow you to complete the registration process faster and without interruption.
- your Tax Identification Number (Tax ID);
- your Aruban identity number (cedula number);
- an income tax assessment number from the last 5 years;
- your email address.
Please note
If you do not have a Tax ID (persoonsnummer), you cannot register for a BOi account and you cannot proceed.
Here is an explanation of the information you need to provide on the sign-up form.
User Details
As a user of the BOi portal, you need a user account - or perhaps you already have one.
Select the user type that applies to you.
- I don't have a BOi user account
- I already have a BOi user account
Do you already have an account?
If you already have a BOi user account, you will see two fields to fill out:
- Enter the username and email address associated with your account.
- Click Next.
Did you enter anything incorrectly? If so, you will see an error message. Go to the fields marked in red and correct your information.
Don't have an account?
If you don't have a BOi user account, please enter the following information.
Username
Your username is the name you use to log in to the BOi portal. You create your own username.
- Enter your username.
As soon as you click in the input field, you will see the requirements your username must meet. Your username must:
- contain 7 to 32 characters;
- ccontain at least 1 letter [A-Z];
- contain at least 1 digit [0-9];
- contain one of these characters: - ! . _ (hyphen, exclamation point, period, underscore);
- contain no spaces;
- contain no offensive words.
Read all the requirements for a username.
Notes
- If your username does not meet the requirements, you will receive error messages.
- Uppercase and lowercase letters are not distinguished.
- Write down your username so you can easily use it later.
Once your username has been approved, you will not be able to change it later.
First name (or another name)
- Enter your first name or another name, such as your nickname.
- This name will be linked to your user account.
- You will see this name every time you log in to the BOi portal.
You may use a different name here. You do not have to enter your official first name.
Please note that you will not be able to change the name you choose later.
Last name (or another name)
- Enter your last name or another name.
- This name will be linked to your user account.
- You will see this name every time you log in to the BOi portal.
You may use a different name here. You do not have to enter your official last name.
Please note that you will not be able to change the name you choose later.
Email Address
- Enter your email address.
- In the Confirm email address field, enter your email address again.
- Click Next to continue.
Please note
- Use your personal email address, not your work email address.
- Use an email address that you check regularly.
- Your email address is unique. This means that no one else can use the same email address to sign up for a BOi account.
- Your email address is very important for communication between you and the Aruba Tax Department. Via your email address, you will receive:
- confirmation of your username;
- your One-Time Password (OTP);
- a message when you reset your password;
- other important messages.
Tips
- Create a folder in your mailbox to save these messages. Never delete emails from the Aruba Tax Department.
- You can also create an email address that you use exclusively for your tax matters.
These tips are not mandatory, but they can help you find information more easily.
In the next section, we will verify your identity.
- Please enter your information correctly and completely.
- If any information is missing, you may receive an email asking you to visit us.
Tax Identification Number (Tax ID)
- Enter your Tax Identification Number (Tax ID Number). This is mandatory.
- If you do not have a Tax ID, you cannot proceed and must stop the sign-up process.
You can find your Tax ID Number on your tax documents, such as:
- tax receipt (e.g., your motor vehicle tax receipt);
- tax assessment (e.g., your property tax assessment);
- tax return (e.g., your income tax return).
First Name
- Enter your first name exactly as it appears on your passport, driver's license, or ID card.
- You can also use a tax assessment or tax return to verify that your first name matches the one we have registered.
Last Name
- Enter your last name exactly as it appears on your passport, driver's license, or ID card.
- You can also use a tax assessment or tax return to verify that your last name matches the one we have registered.
Maiden Name
- Enter your maiden name. This is the name that was given to you at birth.
This field is for women only.
Date of Birth
Click on the calendar icon and follow these steps:
- Click on the month at the top and select your birth month.
- Then click on the year at the top and select your birth year. Use the arrows at the top to select a different year.
- Click on your date of birth.
Aruban Identification Number (Cedula ID)
- Enter your Aruban Identification Number. This number is also known as the cedula number or cedula ID.
- Check the box I do not have a cedula ID, if you do not have an identification number.
- Are you registered with Censo Aruba? If so, you have an Aruban Identification Number. You can find this number on your ID card (cedula) or on an extract from Censo Aruba.
The identification number has the format: YYMMDDNN
The last 2 digits (NN) are your registration number with Censo Aruba.
Please note
If you do not have an identification number, you will receive an email asking you to make an appointment. Please bring a valid form of identification to the appointment, such as a passport, driver’s license, or identity card (from Aruba or another country). This is necessary to verify your identity.
Income Tax Assessment Number (last 5 years)
- Enter your income tax assessment number. Use the number from a final assessment issued within the past 5 years.
- If you do not have an assessment number or are not registered for income tax, leave this field blank and continue.
Please note
- Have you not entered an assessment number? If so, you may receive an email asking you to make an appointment. Please bring a valid form of identification to the appointment, such as a passport, driver’s license, or ID card (from Aruba or another country). This is necessary to verify your identity.
You're almost done!
Below, you'll find instructions on how to complete your sign-up and what to expect next.
Review and Submit
- Click Review to carefully review the information you have entered.
- Click Edit to make changes. Navigate to the field you need to edit.
- Click Submit if your information is correct.
When you click Submit, a pop-up window will appear asking you to confirm the following statement:
I declare that I have entered the requested information clearly, truthfully, and without any reservations.
- Check the box to confirm your statement.
- Then click Submit to send your information.
After submitting, you will be redirected to the home page; please close the page.
Cancel
Would you like to cancel your sign-up? Click Cancel (see the button at the bottom). You will then see the following message: The data you have entered will be lost. Would you like to continue?
- Click Yes to cancel. You will then be redirected to the home page.
- Click No to continue with your registration.
Processing Your Application
Once we have received your registration, we will verify your information. If your information is correct, you will receive two emails:
- an email with your username;
- an email with your One-Time Password (OTP).
Tip
- Keep your username and password in a safe place. Make sure you can easily find them.
- Never give your username and password to anyone else, not even to family members or a tax advisor. This is very important.
- Would you like to give someone else access to your tax information? You can arrange this via your BOi portal.
The person you grant access to your tax information does not need your login credentials.
Log in to the BOi portal
Once you have your username and password, you can log in to the BOi portal.
After logging in, you will be asked to set up multi-factor authentication. This is an extra security measure to protect your data from unauthorized access to your tax information.
